Testimonials = Easy Boost in Conversion Rate
Posted by: Chad in Internet Marketing, Test Results, CopywritingYou probably know Testimonials are important and you’ve probably seen how much they’re used in just about every form of Direct Marketing.
But I bet you still don’t understand how powerful they can be and the enormous effect they can have on your conversion rate.
Just watch any Infomercial… The better ones are composed of about 70%-80% Testimonials.
You might remember John Reese’s Relaunch of Traffic Secrets. The sales page was absolutely packed with Testimonials. Over 100 pages worth I think.
So what’s the key to getting the most out of your Testimonials?
First of all… Don’t call them Testimonials in your Copy. Call them Success Stories, Reviews, or anything besides Testimonials.
Testimonial is a dry, boring, and unexciting word. You’ll get better response with one of the alternatives.
Secondly, they’ve got to be interesting and specific.
“Thanks for your book, it really helped me alot”
Short, boring, and undetailed Testimonials like the one above are a waste of space. You want your Testimonials to tell a story, give a lot of detail, and keep the customer interested and excited.
When asking for testimonials, ask your customers to be detailed and if possible put the testimonial in story form.
Maybe even give your customers the option of taking a survey that asks them specific questions like:
In what ways did my product help you?
Tell me, in detail which parts of my product helped you the most.
and so on…
Help the customer write the testimonial you want.
And the last key to a Great Testimonial that will skyrocket sales is….
“Believability”
If your potential customers don’t believe your testimonials, they’re useless.
You want your testimonials to be as believable as possible because the more believable they are, the more they will increase your sales.
How do we make them more believable?
Here are the three easiest ways…
1. Add a picture in the testimonial. The picture can be of the customer, a before and after, or a picture of results achieved.
For example: You sell a book on Quilting and your testimonials show pictures of the Quilts made by your customers.
A picture not only makes the testimonial more believable but it also draws attention to the testimonial.
2. Add Audio to the testimonial. If you let your potential customers listen to the testimonial, it might make it a little more believable.
It doesn’t necessarily have to be the person who wrote the testimonial talking in the audio either. You can hire a couple voice actors if you want to.
3. Video Testimonials… This is quite possibly the future of testimonials because seeing and hearing the person giving the testimonial makes it much more believable.
Do you want an instant increase in sales?
Test adding a couple video testimonials to your sales page and I bet you’ll see your conversion rate increase instantly.
I did a test on one of my Niche websites a few months ago that demonstrated the power of testimonials. It was a new product so there were no testimonials yet, and sales were sluggish. The product was barely profitable.
That is until I got my first testimonial. When I did, I immediately emailed to person asking if they could elaborate and give me a more detailed testimonial as well as a picture if possible.
Almost a week later I got a reply with a testimonial that was about a page long and included a picture of the “results” from using my product.
I featured that testimonial right smack in the middle of my copy(a little toward the top, but below the fold) so it stood out like a Figure Skater in a Hockey Game.
That testimonial more than doubled my conversion rate and made the product a money machine for years to come.
Testimonials are so powerful, that I believe you could sell with nothing more, except a brief benefit driven intro explaining the product and a strong close.
No more body copy, just believable, exciting Testimonials.
So, do yourself a favor and start spending more time on your testimonials. Run a few tests, even something as simple as making them stand out more could easily increase your profits.










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